Apply conversion rate optimization correctly in marketing.

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Louis Poehland

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Louis Poehland

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Die Conversion rate optimization (CRO) is one of the most important topics in digital marketing — and at the same time one of the most frequently misunderstood. Many companies are trying to increase their conversion rates by making small adjustments: A few more stars in the reviews here, a nicer call-to-action color there. But these measures are often based more on gut feeling than on well-founded analyses.

But this is exactly where the mistake lies! Conversion rate optimization is not a matter of luck, but a structured, data-driven process. Successful CRO relies on analysis, hypotheses, and A/B testing to find out which factors actually make the difference. In this article, we dive deep into the topic and show you what is really important when it comes to conversion rate optimization — with clear strategies, proven methods and best practices.

What is the conversion rate and how is it calculated?

Die Conversion rate is one of the most important key figures in online marketing. It indicates how many visitors to a website carry out a desired action — be it a purchase, a subscription to the newsletter or filling out a contact form.

The classic calculation of the conversion rate looks like this:

Conversion rate invoice

An example: When a website 10,000 visitors In the month has and from 500 orders As a result, the conversion rate is:

(500/10,000) x100= 5%

But: Conversion rate is not the same as conversion rate!
The conversion rate is often only used as a ratio between Sessions and purchases considered. But depending on the context, it can also relate to other metrics. Another example is the Click-through rate (CTR), which is the relationship between Impressions and clicks measures.

We'll go into this in more detail later to show that conversion optimization is much more than just the last step before closing a purchase.

The first step in conversion rate marketing — creating tracking & data

Before you can even start conversion rate optimization, you need a clean data base. Without effective tracking, optimization remains pure speculation — and we've already established that CRO shouldn't be a gut feeling.

Use the tracking framework with Shopify

If a professional e-commerce store does not yet exist, Shopify is the ideal platform. Shopify provides a variety of integrated tracking options that can be used to measure conversion rates cleanly right from the start. This includes:

  1. Google Analytics integration directly from the backend
  2. Facebook Pixel and other ad tracking tools
  3. Advanced e-commerce tracking features

Read more about this in our blog post about Shopify tracking And how we as Shopify agency be able to support.

Set up Google Analytics for deep analytics

Regardless of the platform used, Google Analytics is an absolute must for precise conversion tracking. Key measures:

  1. Set up Google Analytics 4 (GA4) on the website
  2. Enable e-commerce tracking to measure purchase histories
  3. Define events and goals, such as “purchase completed” or “form submitted.”

With this data, it is possible to identify exactly where users jump off and where there is potential for optimization.

Understanding user behavior with heat maps and session recordings

A pure numbers dashboard is often not enough to understand why users aren't converting. Therefore, additional tools such as Hotjar or Microsoft Clarity should be set up.

These tools enable:

  1. Heatmaps that show where users click, scroll, or cancel
  2. Session recordings, which record the behavior of individual visitors
  3. Surveys and feedback tools for direct user surveys

With these findings, problem areas on the website can be identified at an early stage before optimization measures or A/B tests are carried out.

How to apply conversion rate marketing in a targeted manner

After creating the basis through clean tracking, it is now a matter of using conversion rate marketing strategically. It is important to understand that we are not yet looking at specific measures or examples at this stage. Instead, it is about the basic circumstances that can be improved in order to sustainably increase the conversion rate.

There are three key factors that have a direct impact on the conversion rate:

Create more trust

Users make purchase decisions not only rationally, but also emotionally. Trust is a decisive factor here. If a potential customer doesn't trust a website, they won't convert — no matter how good the offer is.

Trust can be built in various ways, for example by:

  1. Customer reviews and testimonials
  2. Trust seals and certificates
  3. Clear and transparent product descriptions
  4. High-quality product images and videos

The aim is to give the user a feeling of security right from the start so that they can undoubtedly decide to convert.

Create more structure

A clearly structured process helps users quickly find their way around and take the next step without uncertainty. Complexity or ambiguities often cause users to drop out.

Key aspects to improve the structure:

  1. Clear and easy navigation
  2. Logical and intuitive user interface
  3. Structured presentation of processes (e.g. order process or enquiry process)
  4. Consistent design with understandable call-to-actions

The easier and clearer the path to conversion is, the higher the likelihood that users will follow it.

Focus on feeling

People don't buy products or services — they buy the feeling they associate with them. It is therefore crucial not only to present the rational benefits of an offer, but also to consider the emotional side.

This includes:

  1. Success stories and case studies that show how others have already benefited
  2. Emotional imagery that conveys the desired feeling
  3. Storytelling that makes the benefits of a product or service tangible

By specifically focusing on the desired feeling, the probability of conversion is significantly increased.

In the rest of the article, we will present specific examples and strategies that specifically put these three factors into practice.

An example of use

Important: Please don't just copy & use everything for yourself. Why Because your target group can react differently than our example.

The original design of the client's PDP

The new design of the PDP

How has the conversion rate been optimized?

A few things have changed on the PDP page for the customer.

  1. Payment methods are presented more elegantly
  2. Trust badge has been added to make you feel like you're not “alone” when buying
  3. Test monial videos have been added
  4. Adjustment of the Expresse Buy button, there is too much distraction

Of course, a lot more has been adjusted over the course of the PDP, but this is a small proof of how quickly a website can feel like it can improve. All thanks to figures that we have taken from conversion rate marketing and have thus driven conversion rate optimization forward.

How can a conversion rate agency or specialist help you?

Optimizing the conversion rate is a complex process that goes far beyond simple adjustments to a website. Many companies do not know exactly where to start or which measures actually have a measurable effect. Get right here We as a conversion rate agency and specialist into the game.

Data instead of gut feeling — our analytical approach

While many companies implement optimization measures based on assumptions, We as conversion rate specialists to data-driven analysis.

With these insights, we develop targeted strategies that make the difference between average and outstanding conversion rates.

Individual strategies for sustainable success

Every company is unique — that's why there is no one-size-fits-all solution for a higher conversion rate. As Conversion rate agency We develop tailor-made optimization concepts that are perfectly tailored to the respective target group, industry and corporate goals.

Our focus is on:

  1. A/B testingto test different variants of a page
  2. Optimizing user navigationto create a clear structure
  3. Build trustby using evaluation and trust elements in a targeted manner
  4. Emotional storytellingto focus on buying experience

Long-term optimization for sustainable success

Conversion rate optimization is not a one-time project, but an ongoing process. As Conversion rate agency We support our customers over the long term, regularly analyse new data and continuously adapt the strategy.

Through this data-driven approach, we not only ensure higher conversion rates, but also improved customer loyalty and more efficient marketing measures.

If you want to improve your conversion rate in a targeted manner, we are here for you as experienced Conversion rate specialists to the side. Together, we will find the best optimization options for your company and implement measures that bring long-term success.

Conclusion: Successful conversion rate optimization with the right strategy

Die Conversion rate optimization is much more than just a few small changes to a website. It requires a structured, data-based approachto make real improvements. If you approach the process correctly, you can not only achieve more deals, but also increase the efficiency of your marketing measures in the long term.

A successful Conversion rate marketing is based on three main factors: Create trust, improve structure and use emotions in a targeted manner. But without a clean tracking base and a well-founded analysis, many potentials remain untapped.

As Conversion rate agency we help companies strategically optimize their websites and make data-based decisions. Our experience shows that a professional approach can make the decisive difference — away from gut feeling and towards sustainable improvements in the conversion rate.

When you your Conversion rate marketing If you want to take it to the next level, we stand by you as Conversion rate agency with our expertise at your side. Let's find out together what optimization potential your website has and how we can make the best possible use of it.

We are looking forward to hearing from you.

Louis Poehland

Louis Poehland

I'm the founder & managing director of Red Freckles®. We have been helping companies achieve their digital success since 2019.

Frequently asked questions

What is considered a good conversion rate?

The answer depends heavily on your industry, target audience, and the goal of your campaign. In general, the following guidelines apply:

  1. ecommerce: 2% to 5%
  2. service industry: 5% to 10%
  3. B2B (business-to-business): 1% to 3%

Websites with an optimized user experience and clear call-to-actions (CTAs) often achieve higher scores.

What is conversion rate?

The conversion rate (CR) is an important indicator in online marketing that measures the success of a website, campaign or digital project. It shows the percentage of visitors who perform a desired action (conversion).

Definition of conversion rate

A conversion is a desired action that a user takes on your website, for example:

  1. ecommerce: Buy a product.
  2. services: Fill out a contact form.
  3. newsletters: Sign up for an email newsletter.
  4. downloads: Download a file or app.

If your website has 1,000 visitors and 50 of them place an order, the conversion rate is 5%.

Why is Red Freckles® the right conversion optimization agency?

In a digital world where every click counts, optimizing your conversion rate is critical to your success. With Red Freckles® We are experts in designing your website and campaigns so that visitors become customers — and with measurable results. But why should you trust us in particular? Here are the reasons why Red Freckles® is the right agency for your conversion optimization.

  1. At Red Freckles®, we don't deliver empty promises, but verifiable results. From increasing your conversion rate to higher sales and improved brand perception — we make the difference noticeable.
  2. Our team of conversion specialists, designers and marketing experts combines in-depth knowledge with creative approaches. As a result, we develop solutions that not only work, but also impress.
  3. We believe in open communication. You're always aware of progress, and together we set priorities that add real value to your business. Your goals are our goals.

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